Symplo
Symplo

How it works

How Symplo actually works

From your partner points to a voucher in hand or a token on chain — here's every step in between.

The full picture

Five actors, six moves

The whole system runs on five actors connected by six actions. Here's what happens between them.

Symplo points flow diagramPartner合作平台User用户SymploVoucher兑换券Merchant合作商户Token平台币①②③④⑤⑥
①

Partner exposes your point balance to Symplo

Read-only authorization — Symplo can't act on your behalf

②

You authorize a 1:1 conversion at Symplo

Nothing moves until you confirm; deduction syncs to the partner instantly

③

Symplo ledger records the entry

Append-only with idempotency keys — never rewritten

④

You pick a voucher or buy platform tokens

Both paths draw from the same balance; pick your own rhythm

⑤

Merchant redeems the voucher

Online or in store, instant code-based redemption

⑥

Symplo settles with the merchant periodically

Monthly reconciliation, traceable reporting, fully auditable

Step 01 · Integration

Bringing scattered points in

Symplo doesn't scrape data and doesn't want your password. Once the partner opens the integration, only one thing is exposed: how many points this user currently has. Everything else stays where it was.

  • Read-only authorization — Symplo can't deduct on your behalf; every action needs your second confirm
  • Data minimization — we don't ingest your purchase history or your ID documents
  • Scope controlled by Partner — which users, which categories, partner decides
Bringing scattered points in
1:1 conversion, append-only ledger

Step 02-03 · Conversion + ledger

1:1 conversion, append-only ledger

Once you authorize, partner deducts and Symplo credits at the same moment. Every action enters the same book — and that book only grows.

  • 1:1 direct — no conversion rate, no channel fees, no 'effective rate'
  • Append-only ledger — idempotency keys on every entry; retries don't double-charge
  • Single source of truth — balances are derived from the ledger; caches are pure optimization

Step 04 · Choice

Two paths, one balance

Once the balance lands, you have two ways to use it: spend it on a voucher now, or convert it into platform tokens to hold a seat for later. Both deduct from the same balance — your call.

Voucher · spend now

Voucher · spend now

Covers travel, dining, fitness, retail, culture, wellness. Vouchers come from merchants directly; validity and scope are spelled out on each detail page.

Token · hold for later

Token · hold for later

Once points become platform tokens, holding them reserves your seat for future ecosystem benefits. We promise no returns — we just hold the seat.

Step 05-06 · Redemption + settlement

Instant redemption, periodic settlement

The moment a user redeems a voucher, it's valid on the merchant side — no waiting. Money between us and merchants flows on a monthly cycle, with traceable, auditable reporting.

  • Instant redemption — user shows the code, merchant confirms in dashboard, local and server sync
  • Monthly settlement by default — both partners and merchants receive complete statements
  • Audit-ready — we retain full logs for compliance audits; a reporting interface is reserved
Instant redemption, periodic settlement
Your keys, your data, your call

Trust model

Your keys, your data, your call

Symplo is a connector, not a custodian. Your wallet, your assets, your privacy boundaries — all of it stays with you.

  • Symplo never custodies your private keys; on-chain actions require your signature
  • We don't store your purchase history or sell your data to third parties
  • Audit interface reserved — compliance bodies can independently verify ledger consistency

Deeper questions

Details you might still want to know

Before you commit your points to Symplo, these are the details worth knowing.

Next step

Pick your entry

I'm a merchant

Want to bring your points into Symplo and give your members a bigger world to spend in.

I'm a user

Want to consolidate the points scattered across different apps and actually use them.